Mental Health Workshop for Primary Care Front of House Staff & Administrators
SIMULATION TRAINING

This half-day simulation course is suitable for non-clinical staff involved in the care of patients in a primary care setting including: receptionists, administrators and pharmacy staff.

 

Date:  20th September 2018 | 8.45 AM - 1 PM

Location:  Lakeside Medical Practice, Yarnton Way, Thamesmead, London SE2 9LH

HOW TO BOOK: This date is only opened to those working in Bexley. Please contact caroline.healy5@nhs.net  for more information and to book a your free place

Date:  10th October 2018 | 9 AM - 1 PM

Location:  Jubilee Health Centre, Shotfield, Wallington SM6 0HY

HOW TO BOOK: This date is only opened to those working in Sutton, Cheam, Carshalton, Wallington, Beddington. Please contact Sarah.Kavanagh@swlondon.nhs.uk  for more information and to book a your free place

About The Event:

Course Outline

 

This half-day simulation course is suitable for non-clinical staff involved in the care of patients in a primary care setting including: receptionists, administrators and pharmacy staff.

The course will allow participants to be involved in a series of simulated scenarios focusing on the approach and management of a variety of presentations related to mental health including depression, bipolar disorder, acute confusional state and disclosure of suicidal plans. It aims to get frontline non-clinical staff working together to build skills and confidence in using a safe and supportive approach to manage situations where patients may be experiencing distress, confusion, aggression or the early emergence of psychotic symptoms. 

The course will use simulation training and debrief models to allow participants to learn positively and constructively from their shared experiences.
 

Learning objectives


After completing this course those attending will demonstrate:

  • understand the role that non-technical skills, e.g. situational awareness, leadership, team working play in supporting and managing mental health presentations.
  • develop improved knowledge and awareness of common mental health conditions.
  • feel more confident in their approach to support patients with mental health needs and also patients presenting with distress and anger.





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© 2017 by Maudsley Simulation

Working to deliver excellence in mental health simulation training as part of South London and Maudsley NHS Foundation Trust